Technology is wonderful—when it works! When you need to make a call, send a message or finish some work, that always seems to be the moment it decides to stop cooperating. This week, my phone has certainly tested my patience. It has also reminded me that learning to manage frustration is a skill we need throughout life. Feeling frustrated is normal. We all have moments when we want to shout, give up or tell a machine exactly what we think of it! But taking a breath, keeping c